FAQ

What Can I Design?

Design whatever you want (don’t break copyright law or use any pornography, violence, or propaganda)

What If I Don’t Have Any Graphics?

Try our free graphics in Steps 1 and 2 of our design tools!  We have tons of backgrounds in our free background library

Where is my Order Confirmation?

Once you submit order, you will receive an email with your order confirmation.  If you are unable to locate the email, please check your email spam/junk folder in case your email settings filter the emails.

How Do I Track My Package?

Once your custom product has been produced,  you will receive your tracking number via email when your order ships.  The tracking numbers are assigned before they are sent out, so allow some time after receiving it to check its location.

If you are unable to locate the email, please check your email spam/junk folder in case your email settings filter the emails.

What Is Your Return Policy?

Since each custom product is made special for you, we can’t restock them once they’re made.  Thus, all custom sales are final.  If you find a defect with your item, on the other hand, please contact us with a photo of the issue.

How Long Does It Take?

Our custom products take 1-2 weeks to process – processing times may vary depending on any issues with your design / graphics, or our current order volume.

Shipping takes 3-5 days to most places in the USA.

**Due to the COVID19 pandemic, there may be additional delays